If I Can Talk To My TV Aren’t TV Apps Dead?


The subject of this piece is navigation, search and recommendation on modern day television platforms. The standard way of navigating through the hundreds of channels via the Electronic Programme Guide (EPG) is heavily criticised. The EPG is called antiquated; Linear TV channel and programme line-ups are very old-fashioned is all we hear.  Surely we have a better system?  We know we do and it is called Apps!  The future of Television is Apps is it not?  After all we do Apps on the telephone, tablet, so why not on the TV? Let’s have an Apps dashboard approach for the navigation of content.

Simple! Errrm! Nope!

An Apps driven navigation platform expects everyone to have a mental programme/film database for the plethora of coloured tiles (Apps) that hide content within them.  As we split the content into a myriad of ‘coloured tiles’ on an interface, we all start only watching the top ten that we can remember.  There are thousands of programmes that do not get watched, not because the content is bad,  but because it just never appears anywhere.  Then the Apps all need to fight it out for prime position on the 42″ screen. Everyone wants to be the only entertainment theatre in town, so it is a real-estate war (As it is on the EPG).  Just as in Google search if you are not on the 1st page between 1 and 10 you are purportedly toast.  Android TV just added 600 Apps.  This is just the start.  So is there an answer to rid us of all of this fragmented, App, coloured tile, buried content complexity?  Can we offer a better system that makes it easier for the consumer? Well, it seems we can. It is already deployed. It is called voice!

“Hello! Is it ME your looking for?” Yes, we can just talk to the device and ask it for something to watch. Yes, we can just ask the device for a particular film, programme or TV personality and the system will present all the options available to us across the TV eco-system. It is called Universal Search and it is a new way of navigating the millions of programmes available on the system. Simple! As we travel around all the TV business to business seminars, people are raving about this new system and how this system is the saving grace for accessing all TV content.

Wait a minute! Does this not mean the end of the App? Because in the case of Universal Search it quite honestly does not matter behind which brand a particular content features anymore, does it? It’s just stored somewhere, and we ask for it with voice and then it is presented in a selectable list. No need to bother yourself with what sits behind what App; woohoo! Who cares whether it is is Hulu or Netflix, or NowTV or Roku or ESPN or Disney it is the content that we want to watch … So we just ask for the content and it will appear!

Simple.

Wait a minute! As we will never see anything presented in any format in this new buried content paradigm how will we get to know what content is available across all of our services connected to our TV? Perhaps we can go back to the old paper TV Guide and can look up content that is available (Like a Karaoke Catalogue) and then holler to the device so it can do all the work. The TV industry can then stop wasting money on all this Apps malarkey and the need for continual software upgrading, supporting of all their complex individual back-ends et al. The TV world can just fill a big repository with wonderful content and go about promoting it…We as consumers will get what we want when we want where we want, by asking for it…and in any language.

Wait a Minute! How will the content be monetized? Well, as it will be true ‘a la carte’, so you only pay for what you watch, or not, if it is Ad supported.

Simple.

I believe that Amazon has already hatched this plan …

CONTENT IS STILL ALL THE YESTERDAYS OF TOMORROW’S TV


This Was TV Yesterday-2Once upon a time we switched on the TV and watched a programme or two, in the evening after we had tea, when the kids were in bed and it was time to settle down to relax.  TV Time was limited as the TV signal would shut down at night and eight-year-old Carole Hersee would appear (in the UK at least).  We had a choice amongst Light Entertainment and Drama, Documentaries, News and Sport all chosen for us and delivered when somebody else thought best.

Life is a little different now because: 

Today we want TV at Anytime, Anyplace, Anywhere and we want to watch What We Want, When We Want, Where We Want. We want to watch Live TV, with the use of Pause and Rewind Live TV.  And if we miss missed the beginning of something we need Start Over TV so that we can go back to the beginning of the programme that we have joined late.  We need Catch-Up TV for shows we have missed.  We need to Store Live TV programmes for later viewing on a Hard Drive (Personal Video Recorder) or a Removable Storage device with the possibility of using Series Recording for Binge Watching. We also want to be able to Side Load content onto a Companion Device to consume later when in the garden, or perhaps travelling on a bus or train.   We want a Whole Home PVR system or Network PVR so that we can have Follow Me TV that allows us to start watching in one room and then take the content into another room and join it from where we left off in the other room.  We want Companion Screen driven TV Everywhere so we can Throw and Fetch programmes from those devices to different screens in the home.   We want Over The Top TV so we can have non-Linear content and not be restricted to a Schedule.  We want Interactive TV with Applications that allow us access to Weather, or Horoscope or Games and a lot of other stuff all delivered over the Cloud and Home Network.  We want to be able to Search for, and Recommend content to other people on Social Media.  We don’t want this on a STB or CPE we want all of this on a Smart or Connected TV, in 3D or Ultra HD 4K or perhaps Super Ultra HD 8K.  We need it in High Dynamic Range, so that we get the best quality on a Curved OLED, millimetre thick, Flatscreen TV:  24 Hours a Day, 7 Days a Week, 365 Days of the Year completely uninterrupted.

TV Content has however NOT broken the boundaries that technology has.  Geo-Blocking, Distribution Rights, Landing Rights, Syndication, Franchising and all that shenanigans is hindering and hampering not helping, other than to further slow the transformation of TV – Perhaps that is a good thing?

Millenials and the Demise of Good TV Content


About 6 years ago I wrote, “Don’t be fooled by the technology gurus and those who would build a better mousetrap each week, thus disrupting the status quo of Television”. I knew that the TV industry was about to embark on a rough ride into the 2000s. We still see that we don’t always need a fully packed line-up of new TV gadgets, as shown by the recent survey in Poland where they found that users only press approximately seven buttons on the remote control. Unfortunately, in this day and age, we believe that #Millennials are different and that they are the future and what exists is not good enough for them. So we have to continually deliver very sophisticated products year-in-year-out with funky new remotes, with hundreds of Apps right down to Twitter, Google and all that other Social Media access for TV. Whilst all this happens deployments of this new TV tech paradigm struggles to make sense of the new business model requirements.   It is easier for to go with the flow of technology leapfrogging of existing TV products before chosen implementations can find their place as a revenue generating business.  Next please!

   With these aforementioned issues it appears that fragmentation and disruptive technology is the future of television. We are all guilty as we march forward, driven by the desire to keep businesses rolling along ‘positively’, regardless of whether the customer needs new products or not. Fragmentation in the early 2000’s was mainly about the plethora of different transmission systems, especially when IPTV and WebTV appeared. There was, and still is, too much TV middleware diversification, too many content security options, multiple application types and a whole swathe of other technologies that CTO’s are faced with in the market. It is now 2015 and we see fragmentation about the only phrase we hear at conferences, seminars or during interviews with TV tech personalities in the trade press. I remember hearing for years (and still do) that the end of the set-top-box is nigh! No it is NOT. Predictions, predictions – Now it is the death of payTV is nigh because our well educated and well-fed #Millenials are abandoning it for OTT services a go-go. ‘A-La-Carte’ is now happening, and there is apparently a massive cord cutting exercise going on. Blame it all on the #Millenials!

Ummm…Well, it is not quite as simple as that I don’t think. Yes, we have an enormous fragmentation problem but it is now much more multi-faceted. What we have now is both a technology, as well as a business model fragmentation. This industry of ours (Digital TV) runs at a fairly slow pace so most of this fragmentation started before Millenials had paychecks. The fragmentation is mainly due to the technology surge as greater broadcasting bandwidth capabilities emerged i.e. DVB-S2, DVB-T 2, DOCSIS 3, and consumer premise larger Internet bandwidth offerings. Add to this cheaper memory, more powerful chipsets, subsidised Internet TV boxes and content available just about anywhere you can think of; even at Starbucks when getting [1]coffee and you see the issues. Now add an even further complex business model into the mix –  The fragmentation at content level via Broadcaster Apps etc. It is getting quite messy out there.

The Answer to Everything – ‘Roku’ #LOL!

The term ‘A La Carte’ for television programming has been bandied around for many years. Finally in 2015 we see it start to unfold with Netflix, HBO, Amazon, Google, ESPN, YouTube and others trying to be the unique supplier of TV content directly to consumers. Reminds me of a recent Sam Smith song, “Stay with me, your all I need”. OK to date it is not entirely a clear cut ‘A La Carte’ offer but certainly it is not the linear bouquets and payTV bundles as per the payTV providers traditional business model either. It is disruptive to all of us in the TV business and the viewers’ also unless of course you are a pure OTT provider – the picture is clear for them – divide and conquer!

I was at a Connections Europe conference last year where I heard a TV executive espousing that consumers have been asking for, ‘What They Want – When They Want – Where They Want’. And that this desire has seen the abandoning of traditional payTV services because people cannot achieve this with the present systems on offer. I found that old mantra to be very naïve. The reality of delivering ‘What You Want When You Want, Where You Want’ is quite a technical and not in the least a huge business challenge on an operator by operator, market by market basis. This is especially true outside of the USA where ‘local language, broadcast rights and release windows’ are a sport in themselves. The TV executive was from Roku, and he went on to tell the Connections audience that they, Roku, had the answer to our terrible TV fragmentation problem and customer’s needs. It went a little like this: ‘We have addressed the issue of fragmentation with Roku TV, an OTT device, which allows ‘all content’ to run on a ‘single platform’. Dah! Dah! All Sorted! All I could think at the time was that he had clearly never worked in the TV industry for very long or had apparently over swallowed his corporate marketing pitch. Most of the audience, as per all conference audiences this day and age, were rather passive – Nobody challenges his naivety. I was too shocked at this announcement that I just sat there wondering if the young gentleman actually understood the complexities of the TV industry or had just chosen to ignore it for an opportunistic product pitch.   I hope it was the latter!

Apple TV got there first with this concept and quite some years ago dear Mr. Roku. However, they failed to solve the ‘common-platform-for-all-content-in-the-world’ issue. Not even with their worldwide iTunes based deployment platform were they able to conquer the planet; but Roku thinks they will. Apple has to default to local language content, no cross border dipping into other iTunes locations and furthermore they are faced with an inability to provide access to a broad range of international TV content because of the very convoluted licensing issues that abound in the very complex European marketplace. Unfortunately iTunes for video is like iTunes for music; most people clamour for the ‘Top Ten’ i.e. most popular films and naturally the most popular or trending TV Shows. Nothing has changed in 2015 on this front therefore I do feel this a sign of things to come for all the new entrants into this OTT market.

Waiting Is Not An Option – Piracy Is!

An interesting, and up until now unexplored issue surrounds the difference between music and video consumption. We know that we can listen to music over and over and even over again, but video content, TV shows, movies this is a different proposition. It is in the main a single viewing experience, rarely repeated. We want NEW, NEW, NEW, and it seems that WE CANNOT WAIT anymore. The masses acting like sheep as they follow the trends around Walking Dead, Game of Thrones to Breaking Bad with their spin-off Let’s Call Saul as if there is nothing else interesting to watch on TV. Well, that is what we are led to believe by the protagonists of this new world of television. I have noticed that business people only mention these recent ‘most popular’ shows during all discussions concerning the future of TV viewing. I have never heard Gardeners World, Living Planet, The Simpsons, The 10 o’clock news ever get a mention, and some of those shows do have very significant audience sizes!  It seems that humanity has arrived to the point where we even BINGE voraciously on DVD box-sets (well some tiny percentage do) and then we sit pensively awaiting the next show to come to the market. E.g. Today the announcement of Series 3 of the House of Cards has the populous all of a fluster on Social Media – They cannot wait, and this adds to one of the TV industry’s business issues – that of piracy. The Oscars saw a 317% rise in the piracy of the nominated films this year, which highlights the problems surrounding the management of the new content hype with sophisticated consumer held Full HD cameras, large Internet bandwidth for sharing and easy access to anything you want on-line.

‘Recency’, yes ‘Recency’- Once Called Most Popular

In the world of Broadcast TV the linear channels are not helping themselves too much either – programming is becoming unusually dull in some sectors. On certain nights in France, I can watch 4 to 5 same-genre shows transmitted one after the other on the same channel. The average viewing time in France is around 3.5Hrs/day/person.   Four NCIS shows in a row you are already close to that … as is four episodes of Bones or perhaps one news, one quiz-show, one movie and possibly another programme added to that line-up makes 4 hours easily reached.   In this calculation a film could come off a VOD catalogue or a PVR not from a live broadcast. So little time for all that content but hey such a choice! I am trying to make the point that we cannot consume the over-abundance of channels that carry thousands of hours of shows, films etc. Personal tastes are so diverse that any ‘personal’ line-up will be very different. We also seem to believe that everyone actually KNOWS what they want to watch at all times. What if they have not seen a show or film that has been released? How will they know what it is all about? Marketing still works to drive consumer take-up. Television still advertises forthcoming shows on TV, Magazines also carry promotion and billboards/posters on bus shelters too have their place in awareness campaigns.

I would like to explore what happens if it gets to the point that you ONLY pay for what you watch? I have a feeling thet we will arrive at a situation whereupon content quantity and quality will ultimately suffer. It will be impossible to please 100 million people each evening with their 100 million individual viewing packages and maintain a sufficient panorama of content to be able to satisfy all the tastes of all the people all the time.  TV programming is a little like running a restaurant. We need to stock up the kitchen ready to serve a public who choose meals randomly from a LIMITED a la carte menu. Done so that you have some control of the purchasing of ingredients and delivery process. Splitting everything up into individual components is pre-menu and will if left to the consumer to choose quite frankly only lead to a dog’s dinner of a situation for all. How does the restaurant manage the complexity? They choose the ingredients, contol the choice and limited to avoid waste? I think a consumer would soon get fed up if they had to ‘construct their meals’ from a set of individual ingredients day in, day out. We also know that ‘a la carte’ in a Restaurant is much more expensive than a ‘Set Menu’.   Imagine that you can only get a full meal by having to go to different restaurants in order gather all the ingredients in order to have a satisfying array of meals. An entrance fee per restaurant – fish from one, meat from the other, dessert elsewhere, cheese in another, wine from elsewhere! You would soon look for someone who could supply you a ‘one-stop-shop’ location offering up a choice from a set menu I would imagine. I know I would!  Look at what Rabbit TV is doing with Free-to-View content for 10 dollars per annum.  People are lazy…Millenials will also become lazy as they age.

The debate about ‘A La Carte’ [2] and different content suppliers turns around a made up word I heard at Connections Europe for the first time – called ‘recency’ i.e the most recent TV Shows and Movies (Back to my Top Ten argument). Again in all debates on the future of TV is there discussion, mention or consideration regarding other content that is also very heavily consumed such as News, Documentaries, Light Entertainment and many other genres. I believe that we are heading towards disaster as we all clamber for only the ‘Top Ten’. We will see the masses consuming only the ‘Top Ten’ which means all other content will lose funding with – long-tail or back-catalogue dying away.

Conclusion – Let’s Watch it all ‘Unfold’

Of course nobody can tell where this is heading, and I see years of debate ahead. It may be the younger generation who don’t watch TV like their parents, but they eventually become parents and have less time for TV. There is constant scaremongering regarding the new churn-rate which has been christened cord-cutting. The Millennials are the cause of the issue with their refusal to pay for content that they don’t watch; add to this the fact that they don’t want advertising either begs the question – Who will ultimately fund content?   The Millenials will of course! But what content? The content that they want, when they want it and where they want it! What is that and how will it be defined? By the Millenials? Who knows?

Quote: http://variety.com/2013/biz/news/pay-tv-prices-are-at-the-breaking-point-and-theyre-only-going-to-get-worse-1200886691/#

… A quick aside about a la carte. If the government forced networks and distributors to offer individually priced channels at retail — yes, that could lower the total cost of someone’s bill. But the cost per channel would skyrocket (ESPN could go up to $30 per month, according to one analyst estimate), and consumers would end up paying much more for far less. A broad shift to a la carte would spell doom for many networks.

[1] http://www.starbucks.com/coffeehouse/wireless-internet/starbucks-digital-network

[2] http://www.rapidtvnews.com/2014112336161/ott-bundles-will-cost-as-much-or-more-than-regular-cable-subscriptions.html#axzz3Jy26uWhB

People are the Problem in Connected TV, Companion Screen TV, NOT the Technology


Fluxx Connected TV White Paper (link below) is a supposed guide that explains how the industry can solve the Connected-Companion Screen buiness.  Page 18 highlights exactly why there is a problem and does not give a credible solution, it merely points out technologies and what technology punters need to marry, fix or invent.   For example the IPG – OK an IPG and Search – Which IPG, Which Search Engine there are lots of them and they are all different and they all claim to do the job!  The UI/UX has been the fight of 2011 with NDS, TIVO, Inview, Espial, and many others all claiming they have the best system.    A one size fits all is what is needed – harmonised, standardised system…but human beings will never allow that to happen.  You can have any colour you want sir as long as it is black! Hahah!

I have been in Interactive Digital TV since 2000 and the Future of TV has little to do with the TV technology industry but more to do with the people working in this industry and their inate inability to work together for the good of the industry and the consumer.  I have seen many a company representative overly complicate initiatives, work negatively in consortia so that initiatives fail, create situations that inhibit harmonisation, becasue they have a proprietary solution or preferred partner that they want to sell ahead of all others…and I have seen corporations get greedy when it comes to IPR and obtaining their slice of the pie to the detriment of these harmonisation initiatives.  All the available technologies are iready for today’s successful interactive, 2nd screen market,  however people are unable to make it happen.  CE Manufaturers want to go it alone, Broadcasters want to go it alone, Operators want to control it all, Vendors believe they have the winning technology,  Programme makers and Advertisers are lcaught in the quagmire of technology gurus all claiming they have the answer.

The Interactive Companion Screen jigsaw is being put together by people who are blinkered by their company loyalty.  Only an independent, neutral technology body could ever harmonise the future of TV.  If we can align the people we can create the environment and head in the right direction with the right technology.  The latest round of attempts with Tablets and Smart-phones interactivity are failing miserably as everyone invents a new mousetrap and the interactive TV mess repeats itself once again…this is one phrase fluxx managed to get spot on.

What is likely to happen is that a dominat force a lot like Apple  will be selected over all others as happened in the digital Music industry download debacle.  However it may be someone unexpected such as Intel Media who are gathering the right minds to put the right strategy together for this particularly complex subject.

http://fluxx.uk.com/2013/03/why-the-connected-experience-revolution-is-yet-to-be-televised/

Broadcasters and Operators can gain HUGE Savings in CAPEX and OPEX with Companion Screen Interactivity


cropped-img_5938.jpg
Companion Screen TV

 

This is one of the best articles I have read on the trials and tribulations of the 2nd Screen-Companion Screen and their role in Television interactivity.  As you might know I am a confirmed Interactive TV enthusiast, having been in this industry sector since its very early days.   The main dificulty in Interactive TV has always been the ROI.  How do you make money at it?   For the Broadcaster and Operator it is fast becoming more and more clear, but they have to change their thinking with respect to this area of Television and embrace a change in direction.  Why?  Cost Saving without cutting head-count, service reduction can be achieved and an actual revenue generating service can be implemented.  This makes sense for the long term financial health of teh Broadcasters & Operators.   Companion Screen Interactivity (SaaS based) is a natural CAPEX/OPEX ‘cost-saving’ exercise. We know that Embedded Middleware in STBs and TVs is a very costly exercise for advanced services and interactivity.  It is costly to License – Implement – Test – Run a Back Office and Pay to have Applications developed.  It needs constant Software Support and there are, in the main, run-time costs associated with most Middleware systems.   It is fragmented!   For the Broadcaster/Operator Interactive TV OPEX (SaaS model) can be amortised against the TV-Everywhere/Catch-Up Services Infrastructure already in place.  It makes sense to move to a SaaS based service as the Companion Screens are bought by the Consumer not by the Broadcaster/Operator.   STBs and TVs can also be cost reduced as they will require less intelligence.  Apps are/can be/will be downloaded for free.  Advertisers, Programme makers and the Channels can exploit this synchronised, always connected 2nd Screen in the home.    There may well be dedicated TV+Companion Screen sales at CE level in the future.  Although this will take time to evolve as a market I believe it is a natural path for Interactive Services.   Please read the Article linked below to get a good overview of the already fragmented market, the dificult marriage of many players and the reluctance of the Broadcasters/Operators who have not seen the obvious route they should be taking.

http://www.digitaltveurope.net/25348/good-companions/

Is There Really A Loss Of Allure To CES 2013?


200px-The_Bubble_British_PosterWhen you don’t go to a Trade Show that you have been regularly visiting for the past 8-10 years it is a slightly uncomfortable feeling.    It sort of feels like you are missing out on something…but are you really?  CES is after all a gadget show and do we need to go if we are not Retailers of Consumer Electronics?  What a lot of people do not know is that there is a lot going on behind the scenes in more of a Business-2-Business nature; especially in the Television world that I move in.   A lot of networking takes place, and a lot of  ‘private suites’ allow for plenty of businessmen to gather, show of their wares in private, discuss and potentially deal-make!

However as a ‘tech journalist’ you might think that things have a different allure.  Certainly the BBC’s writer David Pogue has just publishd a very poignant article from his perspective.  It can be found in full here: http://www.bbc.com/future/story/20130104-does-ces-have-a-future

His outlook is that there is mostly years of repetition of  technology along with what I call ‘catch-up’ Companies there ‘en-masse’ with cheaper but the same gadgets from the year before and therefore swamping the floors, the industry and the news with old stuff in effect.  There is also a decline in the Big Companies with Microsoft having pulled out!   Apple is not there either and if Apple is not there how can it truly be called THE Consumer Electronic Show?  Qualcomm even did the keynote speech this year – Qualcomm?

Another journalist from our immediate industry Leslie Ellis pointed out that the the trending products were waterpoofing gadgets for your smartphones and tablets.   I suspect the Hunting Knife Company and the Mini Flying Helicopters will still be there in the South Hall and that Spearmint Rhino will still get its CES clientele.  Ummm, so what is it I miss?

Well in all honestly I do miss it as it kicks off the business year with a hectic, manic traipse around Vegas!  Therefore life without an early dose of CES certainly makes for a less-tired more calculated start to 2013.

Is Linear TV, Recorded Shows on A PVR and the odd Blu-ray Film Enough for Most People?


I recently discussed the world of TV amongst my entourage one afternoon during a BBQ party at home.  In the main, my guests stated that they watch either DTT, Satellite or an IPTV service (Cable does not exist in these parts), also the odd DVD or Blu-ray for stored media.   I showed them (mostly the men) my set-up at home which is a FTA STB for French Terrestrial, a Satellite+PVR, also a Blu-ray and an IPTV service in the front room – All via a single screen via an HDMI splitter – AppleTV and WebTV in the den through a projector, an IPAD for WebTV.  The first questions were … why do you have so much TV in the house and do you watch it all?  The answer is a sort of ‘because’ and ‘it’s not really that simple’: For IPTV, I have no real choice as it is a bundle from Orange … however I have not turned on the STB since over a year…I still pay 3 Euros/month rent – Duh!  The satellite is because we have a multi-language family so I need access to other language programmes.  The den is because we wanted a system with an ad-hoc (pay-as-you-go) movie channel and AppleTV seemed the way to go, at the time.  They looked bewildered at all the kit!

If I had my way the’ sum of the whole’ would be a huge Gateway that would take all the inputs and then send them to ‘slave devices’ in the home…which is ‘on the way’ in the market-place, but not from Orange as they have not followed Bouyges or Free who offer a combo (media-centre) devices; the Orange IPTV service has in fact have simply chosen to go for a new interface in 2012 from Orca Interactive (who they now own) which will be a huge step out of the 1990s interface they presently have; but not enough to make me watch the content.   I would actually like to use the iPAD and some Companion Screen interactivity but that is a long way off in this region!

My friends … who range from both retired and working businessmen, to engineers, artists, artisans, restaurateurs and more – a diverse crowd … are amazed at my explanation of what is available in Digital TV … this is because normally watch several programmes – thier favourites, and are suprised by the odd new show they fall upon…they have what they need, which is actually basic linear TV!

However for people like me, and there are others, we need the industry to solve the complex modern digital TV system offering (something that is not tied to a single operator):  It needs to cater for diversity in a ‘multi-service’ environment, it needs to be intuitive i.e. easy to navigate and switch between devices that can offer multi-content in a TV Everywhere scenario.  However is it really possible to have an extraordinary Viewing Experience and Simple Navigation system when you have such a diverse number of providers and a principal screen of 42″.   It would seem unlikely.   From what I have seen the business of TV is fragmented, cluttered and simply getting more and more complex as Google and the rest try to usurp traditional broadcasters.

We finished the party and cleared up settling in front of the TV with a ‘digestif’ – We searched and searched the late-night channels eventually falling upon the recorded shows on the PVR – Raymond Blanc and the delightful show the ‘Hungry Frenchman’.   With our friends we had talked of many things that evening, including the demise of quality content, and it was an interesting insight into the reality and perception of the common man.  I did lend out a couple of Blu-ray disks too.

Companion Screen Interactivity Avoids the Marriage of Many Brides


We have entered the 2nd phase of the Companion Screen business with Synchronisation being the next step in the equation. The DVB organisation has need of a chairperson for the new DVB-COS (Companion Screen) group that will look to standardise the communication protocols between the Companion Screen and the STBs/Connected TVs. This in itself is a very touchy subject as raised by the iTV Doctor in his recent post and he mentioned a Company already offering such protocols. This may see another IPR issue at the DVB but that is another story…Lets concentrate on Companion Screen issues – As we have progressed through the business of Interactive TV it is clear that there needs to be a marriage of many brides (parts) to make it successful. The list is something like this: Content-Technology-Broadcast Media (DTT, DTH, Cable, IPTV, WebTV) Receiver Hardware and of course Tools and Services. It has been rare that we have seen them come together in a global sense. We have tried many times, with a variety of solutions. The pockets or Islands of interactive (UK’s MHEG5, Italy’s MHP etc…) have managed in a small way, however the marriage has not been so successful overall which has resulted in multiple attempts to engage in Interactivity over and over again. The latest attempt in the old world is of course HbbTV which moves into the arena with another ’embedded’ product that requires some genuine engineering intervention by a variety of people, content needs to created, tools and testing for compliance and conformance are needed – The wedding party is a long affair, it may yet again all end in tears.

Companion Screen on the other hand can synchronise with TV and in some new technology cases does not need certain members of the party to engage in a technical sense, as is required in embedded systems. There are technologies that allow for the full synchronisation without the need for touching the transport stream or the STB. These systems work on a SaaS basis using the ‘Cloud’ as the connectivity channel. The reason I mention this particular form is that this makes the business of Interactive Second Screen easier. If you work with the Content producers and the Broadcasters on Content and cut out some of the middlemen this eliminates one of the barriers for interactivity to flourish. The old chicken and egg – Broadcaster = I wait till the population of receivers is sufficent until I broadcast interactive. Consumer = I will not buy an interactive STB because their is no content! Remember those days? They are still here! A Companion Screen is already in the home…it was bought for other purposes but can be used for TV. Broadcaster/Operator CAPEX reduced immediately.

The OPEX aspect for the Broadcaster is also in a sense reduced as they make use of already installed video servers and server side equipment used in the delivery of catch-up TV. Yes in Companion screen new content formats need to be created to make use of this new system, but we can see that this is on its way. So very soon we will enter a 3rd phase where bespoke Companion Screen Content will appear. The BBC RnD are working on this and there is a call for content in a wider sense as this new marriage starts its honeymoon period.

Consumers Must Drive Standards-WHAT!?


I am sorry but it is impossible to hear what Consumers want because most of them have no idea. When you had a fibre optic transmission standard created it was to make it easier for equipment manufacturers to achieve economies of scale, consumers are not implicated. When the DVB designed their TV standards it was for equipment manufacturers to achieve economies of scale and thus bring down the cost of the equipment for both business and eventually the consumer. The specialists inside those Companies are in a way a sort of ‘customer’ who thinks about making things easier for the masses. The Consumer might have an opinion if asked about Equipment Battery Chargers or Mobile Phone Chargers as that is a very “in-home’ nuisance…but even there it is not done because the equipment manufacturers also want to differentiate and make more money on ‘peripherals’ because Cameras are pretty standard across the board. The EU eventually forces this to happen…Asking someone (consumers) about Standardising for Connected TV or Cloud Services and what they want “in the cloud” is already assuming that they know what the “cloud” is…People are not “technologists” in the main, that is reserved for a small percentage of us who actually think that the rest of the world thinks like us – and how wrong we are- often! BECAUSE They don’t!…and the old adage of “One man’s meat is another man’s poison” is particularly poignant here…Consumers have very different ideas about life on a family by family, town by town, culture by culture, country by country basis. What we see in the request for Consumers to be Involved in Standards Decidions is a reflection of the last statement above: There are ALREADY TOO MANY STANDARDS SETTING BODIES all working on the same thing but with different ideas that merely ends up with multiple standards all trying to achieve the same thing – Why? Because we are human beings and we are territorial and egotistical and incapable of peace and harmony (in the main) and especially when it comes to Technology Standards we are very, very BAD!