Bundles: TV is Merely Changing the Transmission Media Not The Business Model


TV Will Never Be Free
TV Will Never Be Free

Telco managed TV services (i.e. IPTV) had a great deal of issues obtaining content and it struggled terribly.  Some thought it would be built on UGC (User Generated Content).  However #YouTube stole that crown.  Many Telcos bundled it with the Broadband offer and then ticked you off as a TV Subscriber; whether you watched it or not.  Unfortunately it offered a lesser experience and needed linear TV to make it palatable to the average consumer.  In the main, people just want to be fed TV programmes and not have to be their own ‘channel-line-up’ producer each time they sit in front of the box.  We are inherently lazy and Millenials are no different – If anything their attention span kills the theory of sitting down and selecting a nights viewing by App scanning; especially after a hard days work on a screen.

This New Yorker (below) story about bundles growing on Internet or Web TV is fascinating as it looks at the TV Subscription angle.  However I felt that the story should have dug much deeper.  The author should have looked at the garnered revenue from subscriptions and investigated where that money relates to content:  i.e. Explore the way content is funded because this is also an important factor in the business model of TV and the bundle, be it over-the-air, over cable or over the Internet.  Here is an article that @TimWu could reference: http://abovethecrowd.com/2010/04/28/affiliate-fees-make-the-world-go-round/ 

Here is the full New Yorker Article:
http://www.newyorker.com/business/currency/the-dreaded-bundle-comes-to-internet-tv

Extract:
“But those who predicted that the Internet would kill the bundle may have spoken too soon. Internet TV, in fact, is now growing its own bundle—the so-called “neo-bundle.” This year, Dish television and Sony have begun selling a version of Internet television that centers on a bundle, albeit one that is smaller and cheaper that the original offered by cable companies. Dish’s Sling is the most exciting and enticing: it offers ESPN and twenty other channels for twenty dollars a month. (You add an extra fifteen dollars if you want HBO). Sony’s Vue has fifty or so channels, for fifty dollars a month, but no ESPN or HBO. Apple, meanwhile, is likely to launch its own version in the fall.

In short, instead of the Internet killing the bundle, the bundle is coming to the Internet; it would not be surprising if, in the next year or two, half a dozen more neo-bundlers join the game. This may come as a surprise to those who expected the television of the future to resemble, say, a smartphone screen, where every channel would be roughly like an app that you subscribe to à la carte. But overestimating change in the television industry is a rookie mistake.”

P.S. By the way, RabbitTV already bundles ‘free-content’ for you for a small fee.  Which gives kudos to my theory that we are all lazy when it comes to TV viewing.  “I’ll pay 10 bucks to someone to do it for me instead so I can just watch it instead of wasting all that time searching & selecting.”

CONTENT IS STILL ALL THE YESTERDAYS OF TOMORROW’S TV


This Was TV Yesterday-2Once upon a time we switched on the TV and watched a programme or two, in the evening after we had tea, when the kids were in bed and it was time to settle down to relax.  TV Time was limited as the TV signal would shut down at night and eight-year-old Carole Hersee would appear (in the UK at least).  We had a choice amongst Light Entertainment and Drama, Documentaries, News and Sport all chosen for us and delivered when somebody else thought best.

Life is a little different now because: 

Today we want TV at Anytime, Anyplace, Anywhere and we want to watch What We Want, When We Want, Where We Want. We want to watch Live TV, with the use of Pause and Rewind Live TV.  And if we miss missed the beginning of something we need Start Over TV so that we can go back to the beginning of the programme that we have joined late.  We need Catch-Up TV for shows we have missed.  We need to Store Live TV programmes for later viewing on a Hard Drive (Personal Video Recorder) or a Removable Storage device with the possibility of using Series Recording for Binge Watching. We also want to be able to Side Load content onto a Companion Device to consume later when in the garden, or perhaps travelling on a bus or train.   We want a Whole Home PVR system or Network PVR so that we can have Follow Me TV that allows us to start watching in one room and then take the content into another room and join it from where we left off in the other room.  We want Companion Screen driven TV Everywhere so we can Throw and Fetch programmes from those devices to different screens in the home.   We want Over The Top TV so we can have non-Linear content and not be restricted to a Schedule.  We want Interactive TV with Applications that allow us access to Weather, or Horoscope or Games and a lot of other stuff all delivered over the Cloud and Home Network.  We want to be able to Search for, and Recommend content to other people on Social Media.  We don’t want this on a STB or CPE we want all of this on a Smart or Connected TV, in 3D or Ultra HD 4K or perhaps Super Ultra HD 8K.  We need it in High Dynamic Range, so that we get the best quality on a Curved OLED, millimetre thick, Flatscreen TV:  24 Hours a Day, 7 Days a Week, 365 Days of the Year completely uninterrupted.

TV Content has however NOT broken the boundaries that technology has.  Geo-Blocking, Distribution Rights, Landing Rights, Syndication, Franchising and all that shenanigans is hindering and hampering not helping, other than to further slow the transformation of TV – Perhaps that is a good thing?

The Demise of PayTV = The Demise of Internet TV Content


IMG_1707Throw out your TV – TV as we know it is dead!  There is a flourish of articles on the demise of PayTV with headlines such as ‘The Future of Television – Can Cable Survive?’ which I saw in Forbes online.  All you youngsters who claim you dont need a TV subscription because its available cheaper elsewhere will have a shock coming when the money runs out and all you are left with is re-runs of old Films, Programmes and Documentaries….All of you out there that want ‘a la carte’ – That is: ‘what-you-want-when-you-want-where-you-want’, need to know what that will mean in terms of revenue and the financing of the content arm of the media industry. Despite the age of this post it is still relevant today and it is a subject also well covered by Mark Cuban a more famous blogger than I.

39 Billion Dollars in 2010 and probably higher around 50 Billion Dollars today feeds the Content Creation industry.  If you talk about the demise of traditional PayTV you should also, in the same breath, talk about the demise of the Content industry. Please check out this very good discussion on the subject: How TV Content is Funded

 

 

‘televisionis horribilis’ – The TV Industry Bringing About the Demise of it’s Own TV Content Business


IMG_1707‘televisionis horribilis’ – 2009 – “Don’t be fooled by the technology gurus and those who would build a better mousetrap each week thus disrupting the status quo of Television. We don’t always need a lot of what is offered but unfortunately, in this day and age, we believe that in Digital TV, technologically speaking, we need to offer such complex products even down to Twitter, Google and all that other Social Media access; and even Widgets…Deployments however are struggling to make sense of the business models and technology is leapfrogging technology before chosen deployments can take place”.   I will highlight the issues, mock the troublemakers and generally comment on what the world of Digital TV is doing in the race to capture our money…because after all that is what it is all about – making money from the customers and increasing that well know acronym; ARPU.

That aforementioned piece was written in 2009 when it was clear that fragmentation and disruptive technology had been identified as the future mess that was to befall Digital TV. I did highlight issues, I did mock certain pretenders to the throne but like all modern businesses there is a desire to keep rolling along regardless of whether things are indeed required or not. In fact, during this period, fragmentation was mainly about the plethora of different transmission, middleware, security, applications and a whole swathe of other technologies for TV. It is now 5 years on with fragmentation about the only word we now hear at conferences, seminars and during interviews with TV Tech personalities. Finally! Has the penny dropped? – Well it is not quite as simple as that. Yes we have a huge fragmentation problem but it is now multi-faceted. What we have now are both technology and business model fragmentation, all mainly due to the surge in larger bandwidth offerings, cheaper memory, more powerful chips and content available just about anywhere at all; even when you buy a Starbucks [1]coffee. Fragmentation of technology is one thing and there is a lot of scrabbling about to have standards and common software principles in every sector both old and new (as there always has been)… but now the fragmentation at content level is wreaking havoc.

Yes technology fragmentation (there I said it again!) has handed the market an additional problem which is the unravelling of the TV business into individual content providers, on a provider by provider, App by App basis with some of them offering unique content. The term ‘A La Carte’ has been bandied around for many years but it has finally unfolded with Netflix, HBO, Amazon, Google, and others trying to be the unique supplier of TV content to consumers. Not entirely a la carte but not bouquets and bundles as per the payTV providers either. This week, someone was heard announcing on a UI-UEX panel at Connections Europe, that consumers have been asking for ‘What They Want -When They Want – Where They Want’, and as a result of this need has seen them abandoning traditional payTV services to achieve that. Not all of the TV industry believes in that 10 year-old made-up mantra.

The reality of ‘What I Want When I Want, Where I Want’ is quite different in different markets, especially outside of the USA where ‘Local Language, Broadcast Rights and Release Windows’ are a sport in themselves. At Connections Europe the Roku representative had the answer to our terrible TV fragmentation problem – ‘We have addressed the problem of fragmentation with Roku TV, an OTT device, which allows all content to run on a single platform’ – Dah! Dah! Well I was flabbergasted to say the least, sat there wondering if anyone at Roku has ever really been in the TV industry.   Apple TV got there first, some years ago, dear Mr. Roku and failed to be able to solve the common platform for all content issue even with their world-wide deployments. We saw them naturally defaulting to local language, an inability to provide access to a wide range of content because of the very convoluted licensing issues that abound in a complex European marketplace. iTunes default by offering up mostly the Top Ten (most popular content) … and that dear friends is perhaps a sign of things to come for all the others now entering this market.

We know that we can listen to music over and over and over again but Video Content, TV Shows, Movies etc. is a different proposition. It is in the main a single viewing experience. We want NEW and WE CANNOT WAIT and we even BINGE voraciously (well some tiny percentage do) and then we sit pensively awaiting the next show to be produced. In the meantime we have other Top Ten shows to consume and we are like sheep we all follow the masses from Walking Dead, Game of Thrones to House of Cards and Braking Bad as if there is nothing else interesting to watch. Well that is what we are led to believe by the protagonists of OTT TV who only mention these ‘hot’ shows during all discussions concerning the future of TV viewing. Gardeners World, Living Planet, The Simpsons, The 10 o’clock news never gets a mention!

In the world of TV the channels are not helping themselves much – programming is becoming unusually boring in some sectors. On certain nights in France you can see 4 to 5 same genre shows transmitted one after the other on the same channel. The average viewing time in France is a mere 3.5Hrs/day/person.   With 4 NCIS in a row you are already close to that … as is 4 episodes of Bones or 1 news, 1 quiz-show, 1 movie and perhaps another programme added to that line-up makes 4 hours easily reached.   The film could come off a VOD catalogue or a PVR not from live broadcast. So little time for all that content but such a choice! My point is that the over-abundance of channels with thousands of hours of shows, films et al cannot be consumed. Tastes are so diverse that any ‘personal’ line-up will be diverse. We also believe that everyone KNOWS what they want to watch. However if they have not seen it how will they know what it is all about? Marketing works. TV advertises forthcoming shows on TV, Magazines also, Billboards too.

So what will happen if it gets to the point that you pay ONLY for what you watch? Will we arrive at a situation whereupon we will have to re-hash the way the content is packaged – It will be impossible to please 100 million people each evening with their individual viewing packages and for a sufficient panorama of content to always satisfy all the tastes of all the people.  TV programming is a little like running a restaurant with the need to stock up the kitchen ready to serve a public who choose meals randomly from a menu ; done so that you have some control of the purchasing of ingredients and delivery process ‘n’est ce pas’? Splitting everything up into individual suppliers will quite frankly only lead to a dog’s dinner of a situation for the consumer. We also all know that ‘A La Carte’ in a Restaurant is more expensive than a ‘Set Menu’.   Imagine that you can only get a full meal by having to pay to go into each restaurant in order to have a satisfying array of limited choice. An entrance fee per restaurant – Fish from one, Meat from the other, Dessert elsewhere, Cheese in another, Wine from elsewhere. You would soon look for someone who could supply you a one-stop-shop location offering up a whole bunch of variety I would imagine. I know I would!

The debate about ‘A La Carte’ [2]and individual content suppliers always turns around a made up work at Connections – ‘recency’ i.e the most recent TV Shows and Movies without anyone considering the other content that is very heavily consumed such as News, Documentaries, Light Entertainment and many other genres. So we all clamber for the ‘Top Ten’ and the masses pay for the ‘Top Ten’ and all that other content just gets ignored or is badly served – long-tail or back-catalogue and then eventually dies away due to lack of funding…

It may be the younger generation who don’t watch TV like their parents or so we are told. There is constant scaremongering regarding cord-cutting and the millennials and their refusal to pay for content that they don’t watch; add to this the fact that they don’t want advertising either, begs the question – Who will fund content? Is the TV industry heading towards an era of ‘televisionis horribilis’.

I found this very informative piece at Variety.com (reference below for full article) … A quick aside about a la carte. If the government forced networks and distributors to offer individually priced channels at retail — yes, that could lower the total cost of someone’s bill. But the cost per channel would skyrocket (ESPN could go up to $30 per month, according to one analyst estimate), and consumers would end up paying much more for far less. A broad shift to a la carte would spell doom for many networks.

Quote reference: http://variety.com/2013/biz/news/pay-tv-prices-are-at-the-breaking-point-and-theyre-only-going-to-get-worse-1200886691/#

[1] http://www.starbucks.com/coffeehouse/wireless-internet/starbucks-digital-network

[2] http://www.rapidtvnews.com/2014112336161/ott-bundles-will-cost-as-much-or-more-than-regular-cable-subscriptions.html#axzz3Jy26uWhB

People are the Problem in Connected TV, Companion Screen TV, NOT the Technology


Fluxx Connected TV White Paper (link below) is a supposed guide that explains how the industry can solve the Connected-Companion Screen buiness.  Page 18 highlights exactly why there is a problem and does not give a credible solution, it merely points out technologies and what technology punters need to marry, fix or invent.   For example the IPG – OK an IPG and Search – Which IPG, Which Search Engine there are lots of them and they are all different and they all claim to do the job!  The UI/UX has been the fight of 2011 with NDS, TIVO, Inview, Espial, and many others all claiming they have the best system.    A one size fits all is what is needed – harmonised, standardised system…but human beings will never allow that to happen.  You can have any colour you want sir as long as it is black! Hahah!

I have been in Interactive Digital TV since 2000 and the Future of TV has little to do with the TV technology industry but more to do with the people working in this industry and their inate inability to work together for the good of the industry and the consumer.  I have seen many a company representative overly complicate initiatives, work negatively in consortia so that initiatives fail, create situations that inhibit harmonisation, becasue they have a proprietary solution or preferred partner that they want to sell ahead of all others…and I have seen corporations get greedy when it comes to IPR and obtaining their slice of the pie to the detriment of these harmonisation initiatives.  All the available technologies are iready for today’s successful interactive, 2nd screen market,  however people are unable to make it happen.  CE Manufaturers want to go it alone, Broadcasters want to go it alone, Operators want to control it all, Vendors believe they have the winning technology,  Programme makers and Advertisers are lcaught in the quagmire of technology gurus all claiming they have the answer.

The Interactive Companion Screen jigsaw is being put together by people who are blinkered by their company loyalty.  Only an independent, neutral technology body could ever harmonise the future of TV.  If we can align the people we can create the environment and head in the right direction with the right technology.  The latest round of attempts with Tablets and Smart-phones interactivity are failing miserably as everyone invents a new mousetrap and the interactive TV mess repeats itself once again…this is one phrase fluxx managed to get spot on.

What is likely to happen is that a dominat force a lot like Apple  will be selected over all others as happened in the digital Music industry download debacle.  However it may be someone unexpected such as Intel Media who are gathering the right minds to put the right strategy together for this particularly complex subject.

http://fluxx.uk.com/2013/03/why-the-connected-experience-revolution-is-yet-to-be-televised/

Broadcasters and Operators can gain HUGE Savings in CAPEX and OPEX with Companion Screen Interactivity


cropped-img_5938.jpg
Companion Screen TV

 

This is one of the best articles I have read on the trials and tribulations of the 2nd Screen-Companion Screen and their role in Television interactivity.  As you might know I am a confirmed Interactive TV enthusiast, having been in this industry sector since its very early days.   The main dificulty in Interactive TV has always been the ROI.  How do you make money at it?   For the Broadcaster and Operator it is fast becoming more and more clear, but they have to change their thinking with respect to this area of Television and embrace a change in direction.  Why?  Cost Saving without cutting head-count, service reduction can be achieved and an actual revenue generating service can be implemented.  This makes sense for the long term financial health of teh Broadcasters & Operators.   Companion Screen Interactivity (SaaS based) is a natural CAPEX/OPEX ‘cost-saving’ exercise. We know that Embedded Middleware in STBs and TVs is a very costly exercise for advanced services and interactivity.  It is costly to License – Implement – Test – Run a Back Office and Pay to have Applications developed.  It needs constant Software Support and there are, in the main, run-time costs associated with most Middleware systems.   It is fragmented!   For the Broadcaster/Operator Interactive TV OPEX (SaaS model) can be amortised against the TV-Everywhere/Catch-Up Services Infrastructure already in place.  It makes sense to move to a SaaS based service as the Companion Screens are bought by the Consumer not by the Broadcaster/Operator.   STBs and TVs can also be cost reduced as they will require less intelligence.  Apps are/can be/will be downloaded for free.  Advertisers, Programme makers and the Channels can exploit this synchronised, always connected 2nd Screen in the home.    There may well be dedicated TV+Companion Screen sales at CE level in the future.  Although this will take time to evolve as a market I believe it is a natural path for Interactive Services.   Please read the Article linked below to get a good overview of the already fragmented market, the dificult marriage of many players and the reluctance of the Broadcasters/Operators who have not seen the obvious route they should be taking.

http://www.digitaltveurope.net/25348/good-companions/

Companion Screen Interactivity Avoids the Marriage of Many Brides


We have entered the 2nd phase of the Companion Screen business with Synchronisation being the next step in the equation. The DVB organisation has need of a chairperson for the new DVB-COS (Companion Screen) group that will look to standardise the communication protocols between the Companion Screen and the STBs/Connected TVs. This in itself is a very touchy subject as raised by the iTV Doctor in his recent post and he mentioned a Company already offering such protocols. This may see another IPR issue at the DVB but that is another story…Lets concentrate on Companion Screen issues – As we have progressed through the business of Interactive TV it is clear that there needs to be a marriage of many brides (parts) to make it successful. The list is something like this: Content-Technology-Broadcast Media (DTT, DTH, Cable, IPTV, WebTV) Receiver Hardware and of course Tools and Services. It has been rare that we have seen them come together in a global sense. We have tried many times, with a variety of solutions. The pockets or Islands of interactive (UK’s MHEG5, Italy’s MHP etc…) have managed in a small way, however the marriage has not been so successful overall which has resulted in multiple attempts to engage in Interactivity over and over again. The latest attempt in the old world is of course HbbTV which moves into the arena with another ’embedded’ product that requires some genuine engineering intervention by a variety of people, content needs to created, tools and testing for compliance and conformance are needed – The wedding party is a long affair, it may yet again all end in tears.

Companion Screen on the other hand can synchronise with TV and in some new technology cases does not need certain members of the party to engage in a technical sense, as is required in embedded systems. There are technologies that allow for the full synchronisation without the need for touching the transport stream or the STB. These systems work on a SaaS basis using the ‘Cloud’ as the connectivity channel. The reason I mention this particular form is that this makes the business of Interactive Second Screen easier. If you work with the Content producers and the Broadcasters on Content and cut out some of the middlemen this eliminates one of the barriers for interactivity to flourish. The old chicken and egg – Broadcaster = I wait till the population of receivers is sufficent until I broadcast interactive. Consumer = I will not buy an interactive STB because their is no content! Remember those days? They are still here! A Companion Screen is already in the home…it was bought for other purposes but can be used for TV. Broadcaster/Operator CAPEX reduced immediately.

The OPEX aspect for the Broadcaster is also in a sense reduced as they make use of already installed video servers and server side equipment used in the delivery of catch-up TV. Yes in Companion screen new content formats need to be created to make use of this new system, but we can see that this is on its way. So very soon we will enter a 3rd phase where bespoke Companion Screen Content will appear. The BBC RnD are working on this and there is a call for content in a wider sense as this new marriage starts its honeymoon period.